Hopefully my second driver was completely professional and nice. My son luggage was sent on to his final destination and some one place the backpack in his duffel bag, which was finally located on the 29th of June. Greyhound did not abide by the terms listed in its Motorcoach Customer Bill of Rights. I am very disappointed with the level of service during the first part of my journey. I have called the numbers repeatly and no one is answering.
I am very angry and upset he took advantage of my thinking process and my hesitation to buy the ticket, therefore I ended up in a terrible unsafe, noisy, and unsatisfied bus ride just to Atlanta where I got off stranded and never continued my bus trip to San Fernando. Here we go again. I was very upset and told him do you want to see my medications??? Since I was 18 I have taken numerous Greyhound bus trips all over the country.
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In doing so, Greyhound made themselves the first American bus line to offer an intra-Mexican bus route. I wasted over 3 hours of my time just trying to talk to someone. I told this to Joseph and he again suggested I should buy the ticket because it is the last seat and he needs to sell it to fill the bus. However, when the bus arrived out comes the bus driver yelling at a passenger right in front of everyone.
I am puzzled that everything else is the same print size, except for the? Fast forward to May 27Th. Terrible experience with Greyhound.
He was suppose to return home and to work by 2pm, Thank God for cell phones to take pictures and recording conversations I was so relieve when my lawyer took this issue over. Please send a face pic. I have repeatedly had to tell my story over and over again. Wednesday, July 13, 2016 Subject: Grounds person with weed blower kicking up rocks at car…….. In 1956 the US government began the Interstate Highway System and ownership of cars increased, causing a decline in the use of public transportation, including buses.
Canberra | Australia
On Monday, August 13, 2018, I started my journey from Washington DC to Little Rock Arkansas at 0210 am approximately 20 minutes later than the schedule 3593 departure time of 0150 am. I bought a one way ticket from Abilene Texas to Tallahassee Florida for my brother. Hibbing, Minnesota Number of Employees: I have a safety concern that is really bugging me as of late. I was told ahead of time by my friends how bad they are, now I know. If i have to go up there to get her I will be at the gas station to talk to your driver!!
Disheartening at the the holidays. Several employees talk down to passengers, some security staff are abrasive while others are so docile. However, in about another hour a trip 1510 headed to Richmond, Virginia arrived late and the agent asked if he had any vacant seats.
My son luggage was sent on to his final destination and some one place the backpack in his duffel bag, which was finally located on the 29th of June. When I placed the call today I was told that my claim was denied and was never sent the proper paper work after I did what was asked of me, and now I expect them to do what is right. Horrible Customer service ever from Sacramento Greyhound.
Me and my mother bought our tickets yesterday from Cleveland Ohio. I lost valuables and priceless things that can never be replaced. Thus is both a complaint and a compliment.
I purchase a ticket in Pittsburgh one way to Detroit. This lady got up on her seat and started to scream at me and my mother. The ticket she sold me was for one way! I have been given the run around by everyone that I have spoken to. The new food service mgr. Because of what happened u get scared to get on a bus.
Those gentlemen should be hired to train your whole staff on what it means to be kind and respectful in a stressful situation. When attempting to reschedule the trip I was told that I would have had to book the trip a day before the departure of a trip that was cancelled and I would have to purchase another ticket. My husband said before he got to the bus door the driver was giving my husband VERY rude looks.
This after experiencing countless rides like the one I describe. By this point people are already very agitated with the female driver, some are cursing, some are trying to offer her directions, others are just verbally abusing her, saying all kinds of inappropriate comments towards the driver. I am sure the tacky items behingethe counter were not corporates idea. I have called customer service and number of times and gotten nothing but a route bunch of pricks of ever seen in my life.
So stop being so damn cheap you guys need a law suit against your company for all the bad service that is given. I realized I had to change my travel plans, and spent the next 2 hours and 45 minutes on dropped calls, and explaining the same problems to a half dozen people. Everyone in the station is hiding somewhere. I deeply will appreciate it. He said yes, so we were hurriedly asked to take our luggage bus side to be loaded.